Showing posts with label Maintenance. Show all posts
Showing posts with label Maintenance. Show all posts

Thursday, June 30, 2016

Volkswagen TDI Diesel Engine Vehicle Update

We are here to help our valued customers navigate their options if they are currently driving a TDI diesel engine vehicle. You do have options and we are here to help. Here it the latest update: 

June 28, 2016
Volkswagen and Audi have reached proposed settlement agreements regarding 2.0L TDI diesel engine vehicles in the United States.

Now that the proposed agreements have been filed with the Court, the next step will be for the Court to consider granting preliminary approval to the settlement program in late July. After that time, more information regarding timing and customer next steps will be available.

preliminary hearing is scheduled July 26, 2016 to review the proposed Settlements. At that time, owners will be notified of the next steps to take regarding a buyback or modifications to their vehicle. 

For more information or a vehicle look-up, visit VWCourtSettlement.com


We will continue to keep you updated with the latest information please visit our website or give us a call anytime at 1-866-696-3128. 

Friday, March 28, 2014

Volkswagen Dealer of the Year

 

VW Customer Service

We have a motto here at the store: It isn’t all about price, trade value, and monthly payments, etc. Here at Larry H. Miller Volkswagen Lakewood it’s about the experience; we work to make sure every customer has a truly exceptional experience. My staff created a culture here and we all have bought into it!

When you work in an environment created for the customer, it makes this recognition confirm our dedication to a daily goal of service.


Dealer of the Year

We thought we would take a few minutes to ask the General Manager, Jarred Black, what his thoughts are about receiving 2014 VW Dealer of the Year from DealerRater.


How does it feel to win Dealer of the Year in your first year as General Manager?
It feels great. This definitely is one of the most prestigious awards I have won in my young career because this business is all about the customer and I wouldn’t have received this award if it wasn’t for all the satisfied customer reviews! To be honest, I owe it all to my staff. This award is all about them and they are the ones that received this award.

As a General Manager, what does this award mean to the store?
This award is priceless. I look at it as the “customer choice” award, since this is truly based on my customers’ reviews! There isn’t a better honor than to be able to tell your customer we have been the only dealer in Colorado to be voted the DealerRater ‘Dealer of the Year’ and it is based on customer reviews of how they were treated in our Sales, Parts and Service departments.

What do you think has set Larry H Miller Volkswagen Lakewood apart from your competitors?
My staff. I have the most amazing, experienced, unique staff in the country. I would put my crew up against any staff in the country. Without them this award wouldn’t be possible and I know they are the heartbeat of the dealership!




Have you had a great customer experience at VW Lakewood? We would love to hear your story of how you were treated in our Sales, Parts and Service departments. 

If you ever have concerns regarding your experience, we always want our customers to reach out so we can correct and better our service to you.
 




Larry H Miller Volkswagen Lakewood
303-237-1311

Friday, February 28, 2014

Volkswagen Service and Maintenance

When it comes to taking care of your VW, Larry H. Miller Volkswagen Lakewood take our job seriously. With only the best quality products used, we pride ourselves in providing the best care.


Why service your vehicle at Larry H. Miller Volkswagen Lakewood?

  • We can help prevent break-downs through oil changes and factory scheduled maintenance. Our Volkswagen service facilities are second to none, which is why customers from all over Denver come to Larry H. Miller Volkswagen Lakewood to service their vehicles. 
  • Our Service Advisors have years of Volkswagen training, dedication and customer service to offer as soon as you enter the Service Drive.
  • Larry H. Miller Technicians are Volkswagen certified and use genuine Volkswagen parts, tools and technology to service your vehicle. 
  • We have a complimentary shuttle van to deliver you safely to your next destination and return you to the dealership when your car is ready.
  • There is a 12-month/12,000-mile warranty on all parts installed by our technicians.


Sound good to you? Make a convenient online service appointment or give us a call. We look forward to helping your car run like new for years to come!




Larry H Miller Volkswagen Lakewood
303-237-1311

Tuesday, November 26, 2013

Winterizing a car: What does it mean and why is it recommended?


Have you seen ads for winterizing your vehicle and wonder what that entails?  Don’t worry, you’re not alone.  
If you experience winters when temperatures drop below 32 degrees and you’re one of the lucky souls who scrapes ice and snow off your vehicle on a regular basis, you should prepare your car for the harsh conditions. Winterizing is a service that will save money, time and frustration down the road.
Services included in winterizing:
·       Coolant System Inspection - check all fluid levels
o   Adding 50/50 coolant and water mixture to prevent your car from freezing

·       Brakes - Inspecting the brakes and rotors for even and minimal wear.

·       Battery – Testing the battery to guarantee a full charge so the car will start in extreme weather. Battery inspection also includes checking the cables for cracks and brakes, the terminals for strong connections, and the battery fluid level.

·       Tires - Measuring tire tread and adjusting the tire pressure (if necessary). Assuring the tires have proper tread will prevent slipping and sliding on the roads, which can lead to accidents and injuries. Having two sets of tires is a great idea and you can swap your tires at any dealership, tire store or auto-shop for a small fee.
o   Snow Tires – best for roads usually covered in snow and ice. Snow tires are built for maximum grip with softer rubber, deep treads, and studs.
o   All-Season Tires – best for dry/wet conditions and some snow and slush (under 4 inches). Do not count on all-season tires for harsh winter conditions, especially ice.

·       Hoses and Belts – Inspecting hoses and belts for cracks or excessive wear, since cold weather may weaken hoses and belts, especially if they’re already cracking.

Other tips for safe winter driving:
·       Emergency kits – keep an emergency kit in your car. The kit should include extra fuses, flashlight (and extra batteries), duct tape, pliers, a Phillips and flat-head screwdriver, tire inflator (i.e. Fix-A-Flat), washer fluid, jumper cables, road flares, a quart of oil, anti-freeze, a multi-purpose tool (i.e. Leatherman Tool), and a First-Aid kit.  You can find kits online starting around $20 and take up minimum space in your trunk.
·       Blanket, gloves, hat, scarf and boots in the trunk
·       Tire repair kit – usually newer vehicles have these with a spare tire in the trunk
·       Contacts for roadside assistance and/or insurance card in glove compartment
·       Keep your gas tank full