VW Customer Service
We have a motto here at the store: It isn’t all about
price, trade value, and monthly payments, etc. Here at Larry H. Miller Volkswagen Lakewood it’s about the experience; we work to make sure every
customer has a truly exceptional experience. My staff created a culture
here and we all have bought into it!When you work in an environment created for the customer, it makes this recognition confirm our dedication to a daily goal of service.
Dealer of the Year
We thought we would take a few minutes to ask the General Manager, Jarred Black, what his thoughts are about receiving 2014 VW Dealer of the Year from DealerRater.How does it feel to win Dealer of the Year in your first year as General Manager?
It feels great. This definitely is one of the most prestigious awards I have won in my young career because this business is all about the customer and I wouldn’t have received this award if it wasn’t for all the satisfied customer reviews! To be honest, I owe it all to my staff. This award is all about them and they are the ones that received this award.
As a General Manager, what does this award mean to the store?
This award is priceless. I look at it as the “customer choice” award, since this is truly based on my customers’ reviews! There isn’t a better honor than to be able to tell your customer we have been the only dealer in Colorado to be voted the DealerRater ‘Dealer of the Year’ and it is based on customer reviews of how they were treated in our Sales, Parts and Service departments.
What do you think has set Larry H Miller Volkswagen Lakewood apart from your competitors?
My staff. I have the most amazing, experienced, unique staff in the country. I would put my crew up against any staff in the country. Without them this award wouldn’t be possible and I know they are the heartbeat of the dealership!
Have you had a great customer experience at VW Lakewood? We would love to hear your story of how you were treated in our Sales, Parts and Service departments.
If you ever have concerns regarding your experience, we always want our customers to reach out so we can correct and better our service to you.
Larry H Miller Volkswagen Lakewood
303-237-1311
