Nicole Kennebeck (center) celebrates her Whole Foods $300 gift card win with some of the Larry H. Miller Volkswagen Lakewood sales staff. Left to right: Josh Sahr, Nic Long, Eddie Neyman and Thomas Furlong.[/caption]During the month of March, our dealership held a Facebook contest giving away a $300 Whole Foods gift card. We randomly chose a winner and Nicole Kennebeck was the lucky recipient of a shopping spree. (We suggested she spend her entire gift card on the guacamole.)
Nicole stopped by our store to pick up her prize and take a picture with some of our staff.
While she was here, she also shared her story of how Larry H. Miller Volkswagen Lakewood became her "go-to" dealership for all her VW needs.
Nicole's story:
As far as my opinion of Larry Miller VW, I have nothing but rave reviews. First of all, my experience with Larry Miller would not have been the same if it were not for the great staff in service, especially Tony. I had gotten a flat tire, normally not something that is a huge deal, but in this case manifested into one.
As it turned out, Emich VW who had replaced all four of my tires within the last year had misplaced the key to my wheels. When I asked what I could do about this, they told me I could pick up their master copies for a $600 deposit because it could not have been their fault. Because I had no working automobile, this seemed completely insensitive and rude so I decided to call the only other VW near me, Larry Miller.
Tony Ulibarri was the first person in service I spoke to and he went above and beyond the call of duty, truly just a great human. To make a long scenario short, Tony had a porter go to my car three times, got my spare on after hours of back and forth, took my car that morning and even went to the extent of finding the warranty on my tire! The entire ordeal ended up costing me less than $30 AND (something else Emich DOES NOT do) I was sent on my way with a clean car.
This was my first experience at Larry Miller and now I will never go ANYWHERE else. While I was there, I also noticed that the regular maintenance prices were MUCH lower than Emich, even for the oil change. This sealed the deal for me and I will be back to Larry Miller for all my VW needs. (SIDENOTE: I only got a Facebook account a few months ago so winning this contest has been a result of a chain of events that has been truly fortunate.)
Thank you, and all the good people at Larry Miller VW, again for this opportunity!
-Nicole Kennebeck
Thank YOU Nicole, for all your business and support! Congratulations on winning our March Facebook contest, and we look forward to seeing you soon!
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